Privacy Policy

How We Protect Your Personal Information

Effective Date: [10-03-2025]

At Valentine Home Health Care, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, and other details you provide when requesting care or contacting us.

  • Health Information: Only when necessary to provide home health care services, in compliance with HIPAA and other applicable regulations.

  • Website Data: Non-identifiable information such as browser type, device information, and pages visited, used to improve website performance and user experience.

How We Use Your Information

Your information may be used to:

  • Provide requested health care services and support.

  • Communicate with you about appointments, care updates, and inquiries.

  • Arrange medical equipment or resources needed for in-home care.

  • Improve our website, services, and patient experience.

  • Comply with legal, medical, and regulatory requirements.

Information Sharing

Valentine Home Health Care does not sell, rent, or trade your personal information. We may share information only with:

  • Licensed medical professionals directly involved in your care.

  • Trusted third-party providers who help deliver our services (such as equipment suppliers).

  • Legal or regulatory authorities, if required by law.

Data Protection

We follow strict security protocols to protect your personal and health information from unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections or updates to your information.

  • Ask us to limit or restrict the use of your personal data where legally possible.

Third Party Links

Our website may contain links to third party sites. Valentine Home Health Care is not responsible for the privacy practices of these external websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Valentine Home Health Care

Phone Number: 630-442-7982
Email Address: info@valentinehomehealthcare.com
Office Address: 15543 E. 127th St. Suite 102, Lemont, IL 60439